Terms of Services

The following terms and conditions (these "Terms of Service"), govern your access to and use of the ServLynk website, including any content, functionality and services offered on or through www.ServLynk.com (the Site).

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. Please email admin@servlynk.com if you have any questions regarding the Site’s terms.

Overview
  • Only registered users may buy and sell on the Site. Registration is free.
  • Buyers pay the Site once an order is completed.
  • Orders are purchased through the Site.
  • Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause.
  • Users may not offer or accept payments using any method other than placing an order through ServLynk.com.
  • Buyers only pay for completed work.
Levels

ServLynk exists to help freelancers sell their skills. We seek online freelancers who want to grow their business.

Features for Site users

Site freelancers have access to features that help customize the way their services can be offered.

Custom Offer
  • Sellers can also send Custom Offers addressing specific requirements of a Buyer.
  • Custom Offers are defined by the Seller with the exact description of the service, the price and the time expected to deliver the service.
  • Custom Offers are sent from the conversation page.
  • ServLynk encourages collaboration between buyers and sellers.
Images
  • ServLynk does not permit any registered trademark, branding, or copyrighted material to appear as an image for an online service.
  • ServLynk is not responsible for damages sought by users who use images that are not permitted.
  • ServLynk suggests that users use images they own rights to.
  • Email admin@servlynk.com for any inquiries about images for online services.
Shipping Physical Deliverables

Any shipping of services is between the buyer and seller.

ServLynk.com is not responsible for any arrangements or shipping services.

ServLynk.com does not guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.

Withdrawing Revenues
  • To withdraw your revenue, you must have an account with at least one of Servlynk's Payment Service Providers for the withdrawal methods. All funds eligible for Withdrawal will be held on your behalf at an account with Servlynk’s Payment Services Provider. All payment services, including withdrawal services will be provided by Servlynk’s Payment Services Provider.
  • Your Servlynk profile can be associated with only one account from each Servlynk withdrawal methods. A Payment Service Provider withdrawal account can be associated with only one Servlynk profile.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process
  • Withdrawals can only be made in the amount available to you.
  • Withdrawal fees vary depending on the withdrawal method.
  • Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.

BUYERS

Basics

You may not offer direct payments to Sellers using payment systems outside of the ServLynk.com.

Purchasing
  • Buyers pay ServLynk.com upon a job’s completion.
  • Service fees are added at the time of purchase where a Buyer can review and accept the total amount requested to pay. These fees cover administrative fees. The fees assessed to the total purchase amount will never exceed 10% ($2 for a $20 order, etc.). ServLynk.com exists to help online freelancers keep MORE of THEIR earnings!
  • You may not offer Sellers to pay, or make payment using any method other than through the ServLynk.com site.
  • Secure Payments. Payment Services Providers may also collect such other information as necessary for proposes of processing withdrawal payments. ServLynk.com is not exposed to the payment information provided to Payment Services Providers.
  • By using any payment method and/or providing payment details for making purchases on ServLynk.com, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on ServLynk.com; and (d) such actions do not violate any applicable law.
Local Currencies
  • Buyers may pay on Servlynk in several different currencies. Unless stated otherwise, you will be charged in the currency displayed on the Order page. In certain cases, however, when certain currencies are not supported by certain payment methods, you will be charged in US$ even if the price is displayed in another currency. In any event, the actual charged amount (in the actual payment currency) will be clearly disclosed to you before you complete the Order.
  • Buyers should note that the Gigs’ pricing is derived always from their original US$ price and, therefore, non-US$ currency prices may change daily in accordance with exchange rates fluctuations and may also include conversion fees. Buyers always have the option to pay in US$ by changing their selected displayed currency.
Taxes
  • Buyers may be charged with indirect taxes (such as VAT or GST) depending on their residency, location and any applicable law, in addition to the service price shown on the Gig page.
  • Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.

ORDERS

Basics
  • Once payment is confirmed, your order will be created and given an order number.
  • Sellers must deliver completed files.
  • An order is marked as complete after the order is marked as Delivered and then paid for by a buyer.
  • We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. ServLynk.com is not responsible for any conflicts from orders.
Disputes and Cancellations

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves.

  • In the event that a Buyer or Seller encounters an issue related to the service provided in an order, you are encouraged to email admin@servlynk.com to seek additional support.
  • ServLynk.com, through its Payment Services Providers, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
Order Cancellations
  • Completed orders (or, where applicable, completed milestones) may be cancelled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete and payment is not made. Servlynk Customer Support will cancel orders based on, but not limited to, the following reasons:
    • The Seller is late and unresponsive for more than 24 hours while the order is marked as Late.
    • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
    • Users supplied or included copyright/trademark infringing materials as part of the Buyer requirements or the Seller’s delivery.
    • Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete)
    • The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to Buyers. Note: Multiple reported offenses will result in permanent suspension of your account.
    • The Seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
    • The Seller requests additional payments, on or off the Servlynk platform, by withholding the final delivery of services directly related to the agreed requirements.
    • The Seller is withholding the final delivery of services for improved ratings.
    • Buyers who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
    • Buyers who threaten to leave a damaging review to gain more services from the Seller not related to the agreed requirements.
Refunds
  • Deposit refunds, when available from the payment provider, can be performed by our Customer Support team (based on the Order’s original payment currency). To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.
User Conduct and Protection

ServLynk.com assists online freelancers around the world to create, share, sell and purchase nearly any service they need at a great value (and always keep 90%+ of the revenue generated from a service, not including any applicable taxes).

Reporting Violations

If you come across any content that may violate our Terms of Service, you should report it to us at admin@servlynk.com

Violations of ServLynk.com’s terms are grounds for removal from the Site.

Non-Permitted Usage

Adult Services & Pornography - ServLynk.com does not allow any exchange of ANY oriented or pornographic materials and services.Inappropriate Behavior & Language - Communication should always be professional.

Phishing and Spam - ServLynk.com takes security of all very seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited.

Privacy & Identity - You may not publish or post other people's private and confidential information.

Intellectual Property Claims - ServLynk.com will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.

Fraud / Unlawful Use - You may not use ServLynk.com for any unlawful purposes or to conduct illegal activities. By agreeing to these terms, you agree that ServLynk.com is not responsible for any unlawful or unpermitted actions you take on the Site (before they are removed from the Site).

Targeted Abuse - We do not tolerate users who abuse other users.Selling Accounts - You may not buy or sell ServLynk.com accounts. There is no monetary value for the online accounts. The only item that has value on the Site are completed services.

General Terms
  • ServLynk.com reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Site or services.
  • Violation of ServLynk.com's Terms of Service may get your account disabled permanently.
  • You understand and agree that if you use ServLynk.com after the date on which the Terms of Service have been published, ServLynk.com will treat your use as acceptance of the updated Terms of Service (by clicking the box stating “you agree to the terms”- you are responsible for following these Terms of Service).
User Generated Content

Servlynk.com only checks issues on accounts once a notification has been sent to admin@servlynk.com. Reported violating content, or users, may be removed or disabled.

By offering a service, online freelancers affirm they have sufficient permissions, rights and/or licenses to provide, sell or provide the needed online services.

Ownership

The delivered work shall be considered work-for-hire under the U.S. Copyright Act. In the event the delivered work does not meet the requirements of work-for-hire or when US Copyright Act does not apply, the Seller expressly agrees to assign to Buyer the copyright in the delivered work. All transfer and assignment of intellectual property to Buyer shall be subject to full payment for the online service. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work shall be the exclusive property of Buyer, and Seller assigns all rights, title and interest in the delivered work. For Voice Over Gigs, when the work is delivered, and subject to payment, the Buyer is purchasing basic rights, (which means the Buyer is paying a one time fee allowing them to use the work forever and for any purpose except for commercials, radio, television and internet commercial spots). used by Servlynk for no consideration for marketing and/or other purposes.

Commercial Use License

By purchasing a “Commercial Use License” with your order, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes. All intellectual property rights of the purchased delivery are hereby assigned to you. “Permitted Commercial Purposes” means any business related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This License is subject to Servlynk’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor Servlynk will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER SERVLYNK.COM NOR ANY PERSON ASSOCIATED WITH SERVLYNK.COM MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

EMPLOYMENT

ALL SERVLYNK.COM USERS ARE INDEPENDENT CONTRACTORS AND ARE NOT EMPLOYED BY SERVLYNK.COM. SERVLYNK.COM USERS MUST PROVIDE THEIR END OF THE CONTRACT (WORK FOR REQUESTED JOBS) AS USERS REQUEST SERVICES. BY AGREEING TO THESE TERMS OF SERVICE, USERS AGREE THAT THEY ARE NOT SERVLYNK.COM EMPLOYEES AND ARE RESPONSIBLE FOR PAYING ANY APPLICABLE TAXES, ETC. ON THEIR INDIVIDUAL TAXES.BY AGREEING TO THESE TERMS OF SERVICE, SERVLYNK.COM PROVIDES NO W2 OR ANY OTHER PAPERWORK NEEDED FOR TAXES IN ANY COUNTRY.

Limitation on Liability

IN NO EVENT WILL SERVLYNK.COM, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SELLER, SERVLYNK.COM AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF SELLER.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Servlynk.com, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.

Thank you for agreeing to ServLynk.com’s Terms of Service!